- Job Vacancy Details
Your Cart (0)
Home Search: searchAdd a Listing

Call Centre Agent

Michael Debono Ltd.

Job Details

Here at Michael Debono Ltd, we represent Toyota in Malta. We are a long established business and have built a strong reputation for caring for both our customers and our staff. Much of our success is down to the quality and reliability of our product but equally to our people who embrace the ‘Toyota Way’ and want to deliver a great service.

We are now seeking to recruit a Call Centre Agent on a full-time basis to join our team.

As a Call Centre Agent, the primary purpose of your role will be to handle incoming and outgoing customer calls, inquiries, customer complaints and support issues. You will deliver the best possible experience to each customer with the aim of sustaining company reputation and customer satisfaction ratings.

Qualifications / Experience

• Handling customer calls and responding to emails and requests from social media and other digital platforms;
• Providing customers with product and service information, researching required information using resources available;
• Assisting customers with queries, bookings and estimates for different departments across the business;
• Identifying and escalating priority issues in case of customer complaints;
• Performing new vehicle sales lead manage 
Full Time 15/2/2018
Not Specified 2/3/2018
22694000 76345
34 CCA001

Apply for this Job

Applications for this vacancy are closed now.

Profile Visibility

Selecting this option will make your job profile available to other recruiters and employers. Doing this will increase your chances of finding a post.

If you change your mind or get employed and no longer want your profile to be available, you can change the visibility setting from "My Details".

The following information will be made available:

  • Name & Surname
  • Email
  • Telephone
  • Education Level
  • Job Status
  • CV document

If you do not want this information to be shared with other recruiters or employers, leave the checkbox unchecked and your details will not be shared.