Temporary Contact Centre Agent (Full Time)

Centrecom Limited

Have you ever thought about what it’s like to work in a Call Centre?

Here at Centrecom you have the possibility to work within a fast paced environment with its own cultures and learn new skills related to customer care.

It is by far an opportunity not to be missed!

Who are we!

Centrecom has over 30-years history of service excellence in various industries. Our strengths encompass IT infrastructures, voice technology, call centre operations, back office services and specific aviation industry applications such as reservations, ticketing, refunds, customer support, baggage services, loyalty programmes, crisis management, complaint management, medical coordination and flight disruption management.

Ideal candidates will be working on a temporary period of approximately two months with the possibility of extending the contract subject to ones performance.

What you’ll receive:

We are a dynamic and innovative company and we seek candidates who have the same spirit;
You will receive an hourly basic pay;
You will work with a team of professionals who are available to help you navigate and grow.

Qualifications

Requirements:

One has to be fluent in both Maltese and English, spoken and written in order to handle calls and emails;
Good communication and listening skills are very important in this role;
A can do attitude and the ability to work on their own initiative with limited supervision;
Computer literate, preferably in possession of an ECDL certificate.