Service Advisor

Industrial Motors Ltd

As Service Advisor, you will be working closely with the Workshop Manager and you will be responsible for the aftersales service to clients, while also ensuring that quality standards are being adhered to.

Apart from the day-to-day, you will be responsible to:

• Set up of appointments for servicing and repairs with clients and issue job cards for the workshop relating to the works to be undertaken.
• Liaise with customers’ needs in relation to works required and carried out.
• Make the necessary arrangements for the clients to collect their vehicle.
• To process documentation required for the handling of warranty claims.

Qualifications

The selected candidate should ideally have:

• A secondary level of education.
• ECDL.
• Excellent verbal and written communication skills in Maltese and English.
• Previous experience in a similar position or as a motor vehicle technician/mechanic will be considered as an asset.

Training will be given to the right candidate.