Front Desk Receptionist

Muscat Motors

Muscats Motors are seeking to employ a full-time Front Desk Receptionist, to attend the reception and showroom areas at all times and be the first point of contact to clients.


The Job:

To keep the reception area and showroom in good order at all times, including setting up of showroom vehicles, silent salesmen and vehicle chargers.

To report any noted maintenance matters to the sales manager immediately.

To manage the Muscats Motors inbox and respond accordingly within four (4) hours as to abide by franchise standards.

To answer all incoming calls in a courteous manner within 3 rings and re-direct to responsible person as required.

To meet and greet walk-in customers, keep them occupied until the next sales executive is available and make them feel comfortable, giving them the best customer experience.

To provide essential information about models and starting prices to prospective clients.

Fill in silent salesmen, marketing surveys, test drive logs and follow ups.

To assist in the checking and scanning of documents and contracts and prepare necessary documentation for sales manager/executives.

To update showroom stocks, promote and sell accessories and branded goods.

To keep stationery promotional material up to date and in accordance with franchise standards (such as brochures, leaflets, business cards, etc)

Qualifications

Job Requirements:
• O’ Level Standard of Education;
• ECDL considered an asset;
• Excellent verbal and written communication skills in Maltese and English;
• Experience working in a similar position will also be considered an asset.

About You:
• Be highly organised, flexible and meticulous, with the ability to prioritise workload with minimal supervision;
• Be able to work in a team and maintain relationships both internal and external;
• Excellent communication and inter-personal skills.

Training will be given to the right candidate. All personal data will be treated in strict confidence.