Call Centre Agents (Monday to Friday)

Centrecom Limited

As a Call Centre we offer our services via phone, email, live chat and social media. Ideal candidates will be trained to represent one of our Clients and will be assisting the customers with any queries they might have.

You will be trained to become an expert in providing excellent customer care services to our Clients. Working hours are between 30 to 40 hours per week Monday to Friday.



What you’ll receive:
- We are a dynamic and innovative company and we seek candidates who have the same spirit.

- You will be joining a Company that values its Employees and invests in career growth

- Full training will be provided for the first days of employment.

- You will receive an hourly basic pay plus quarterly incentives based on performance and other benefit schemes

- You will work with a team of professionals who are available to help you navigate and grow.

Qualifications

Requirements:

-One has to be fluent in Maltese and English, spoken and written in order to handle calls and emails in both languages;
-Good communication and listening skills are very important in this role;
- A can do attitude and the ability to work on their own initiative with limited supervision;
-Computer literate, preferably in possession of an ECDL certificate;
- Previous experience in any customer care role is compulsory;
- A valid permit to work and reside in Malta.