Sales & Design Executive

Creations the Ultimate in Bathroom Elegance Ltd.

The ideal candidate shall be responsible to understand clients’ requirements, guide them towards workable solutions and within their expected budgets and subsequently issue quotations as required in a timely manner. The role shall require flexibility between attending clients at the office, setting up and visiting clients at their premises and responding to commercial and technical requests from the office.

Main Duties:
• Attend to sales enquiries from walk-in customers at head office; through e-mails, telephone
and any other formal request for quotations.
• Attend to site visits and carry out site surveys as may be necessary.
• Recommend the right solutions/products to satisfy the customer requirements whilst
maintaining the Company quality standards.
• Perform follow-ups whilst utilizing closing skills/techniques.
• Co-operate with the technical team and share information across the organisation by using the
right communication flows.
• Apply good and well-mannered communication skills with clients, colleagues, and superiors.
• Comprehend customer requirements, provide high-quality service and customer support during
site visits.
• Act as the company’s internal contact point for the customer during the enquiry and bidding
processes;
• Interpret concept drawings and present design concepts to clients and other interested
stakeholders;
• Review eventual works contracts and purchase orders for correctness and
comprehensiveness;
• Follow-up payments of deposits with clients for confirmed orders/works;
• Follow all company’s filed procedures and protocols;
• Any other duties as may be necessary from time to time.

Attributes:
• Have a flair for sales.
• Possess good communication skills.
• Meticulous attention to detail.
• Demonstrate confidence in his/her ability.
• Thorough analytical and problem-solving skills.
• Hold a respectful, courtesy and a positive attitude.
• Able to understand technical diagrams, plan drawings and manuals;
• Good organizational skills;
• Familiar with mobile tools and applications;
• Works on his/her own initiative & operate under minimal supervision.
• Be accountable for assigned tasks.
• Responsible for his/her own time management.

Qualifications

• Knowledge and experience in the service or sales field;
• Excellent written and oral proficiency in both English and Maltese;
• Possess a valid driving license.