Front Desk and Call Centre Support

Centrecom Limited

At Centrecom our Agents offer customer care services via phone and emails from our Call Centre or face to face from our Information/Customer Support Hubs around Malta. This position offers the possibility to do both!

Ideal candidates will be working shifts primarily at our Call Centre in Mosta between Monday and Friday 08:00 and 16:00hrs and occasionally also cover shifts in our service hubs on replacement basis. One can choose to either work on 20 or 30hours per week.

This position offers incentive bonuses, employee benefit schemes, guaranteed allowance for replacing the existing agents, paid training for the first weeks of employment and an amazing team of leaders who are always available to help you navigate and grow within the Company

Qualifications

Requirements:
- Excellent command of both Maltese and English, spoken and written;
- Basic Computer knowledge, preferably in possession of an ECDL Certificate;
- Previous experience in customer care.
- Must be willing to work Wednesday evenings and Saturday morning when needed at Service Hubs. (Occasionally)
-Applicants applying must have a valid work permit.