German Speaking Customer Service agent

Sd-Services

We are an outsourcing Call Center offering customer support to various financial entities
We are one of the best provider specializing in the management of strategic activities surrounding customer relations and customer support for online trading financial products.
The role of a Compliance agent is to merge the flow of the FTD (first time depositor) and prepare the client to become an active client. During the process the Compliance Agent will fulfill the required regulation needs regarding documents of the client. The agent will be collecting necessary documents from the client, verifying the documents, uploading them onto the system and lastly, send the client to the relevant department for the conversion.

Qualifications

Qualifications:

-Previous experience in Customer Service an advantage
- fluent German speaking
-Good communication skills
-accurate eye for detail
-Honest, enthusiastic, passionate and resilient character
-Proactive
-Share good practice
-Adapt positively to business needs