After Sales Support Clerk

Burmarrad Commercials Ltd.

Burmarrad Commercials Ltd. is Malta’s leading supplier of new and used commercial and private vehicles, warehouse equipment, industrial machinery and special purpose vehicles. The Company operates a client-friendly vehicle rental and leasing service which supplies private, commercial vehicles and industrial machinery employing over 60 personnel.
Our Company offers a comprehensive after sales service which includes servicing, spray painting, mechanical repairs and panel beating.

We are currently looking for a Full time After Sales Support Clerk to join our growing team.

Qualifications

Duties and responsibilities include:
• Greets and assists customers with their queries
• Advises clients of diagnostics results, giving details of any immediate action to be taken on repairs and of future works which may need to be done for the longevity of the vehicle
• Arranges and books appointments for services and repairs
• Advises and cross-sells the company’s products and services
• Checks vehicles In/Out when they arrive and updates the system accordingly
• Consult with mechanics about necessary repairs and vehicle statuses, and ensures that vehicles will be ready for customer on time
• Calls clients to collect vehicle upon completion of service / repairs carried out
• Keeps records of the work that has been carried out and updates the system accordingly