IT Support Engineer

Missoum Benallal

IT Support Engineer Responsibilities:

Installing and configuring client computer systems.

Responding to client IT support requests.

Meeting with clients to diagnose software, networking, or hardware issues.

Providing technical support on-site or via remote-access systems.

Offering solutions that meet the needs of the client.

Repairing hardware malfunctions, software issues, and networking problems.

Maintaining good client relations.

Tracking and managing work records.

Compiling job reports.

Qualifications

Graduation with CCNA, Microsoft certificate and Comptia Security+ Certification is must.
Knowledge of CCTV, intercom, computer repair and minimum 4 year working experience