WAITER / WAITRESS

CHARRED RESTAURANT

We are looking for a skilled Waiter or Waitress to take orders and deliver food and beverages to our customers.

The right Waiter/Waitress uplifts the dining experience for customers. We are looking for someone who will have the patience, personality and perseverance to thrive in this role.

Waiter/Waitress responsibilities include greeting and serving customers, providing detailed information on menus, multi-tasking various front-of-the-house duties and collecting the bill. If you are able to perform well in fast-paced environments, we’d like to meet you. To be a successful Waiter or Waitress, you should be polite to our customers and make sure they enjoy their meals.

You should also be a team player and be able to effectively communicate with the Chef to make sure orders are accurate and delivered promptly.

Responsibilities

• Greet and escort customers to their tables
• Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
• Prepare silverware and glasses, arrange table settings and maintain a tidy dining area
• Inform customers about the day’s specials
• Up-sell additional products when appropriate
• Take accurate food and drinks orders, using a POS ordering software
• Serve food and drink orders
• Deliver checks and collect bill payments
• Provide excellent customer service to guests

Qualifications

Requirements and skills
• Proven work experience as a Waiter or Waitress
• Hands-on experience with cash register and ordering information system (e.g. Revel POS or Toast POS)
• Basic math skills
• Attentiveness and patience with customers
• Excellent presentation skills
• Active listening and effective communication skills
• Team spirit
• Flexibility to work in shifts
• Food Handling License