Restaurant/Food & Beverage Supervisor
Sunroute Hotels
Hotel Santana in Qawra is recruiting a Food & Beverage Supervisor, who will report directly to the Food & Beverage Manager. The right candidate, who must have a proven track record of achieving results and maintaining exemplary levels of customer service, will join the Hotel’s ever growing Food & Beverage Department
The chosen candidate will be responsible for:
Ensuring that the standards of service set by the management team are kept
Responding to complaints and taking action to turn dissatisfied guests into return guests
Ensuring opening / closing procedures are completed accurately
On-the-job training of food and beverage operatives
Liaising with the Food and Beverage Service Manager with regards to events and promotions
Actively involving her / himself in the service operation as required
Qualifications
The ideal candidate will:
Have a minimum of two years’ experience in the Food & Beverage Department
Have a pleasant personality and professional disposition
Be computer literate and familiar with the BRILLIANT point-of-sale system
Be logical, accurate and able to handle multi-tasking
Be fluent in English and another European language
Have excellent verbal and written communication skills