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Help using the new Website


If you have previously used Maltapark but require help using the new website, please read this page: Search Help

Frequently Asked Questions


Are any fees due for listing items for sale on Maltapark.com

You can list adverts in most categories without having to pay any charge or commission. Certain categories attract a fee when a certain number of listings has been reached. You will be informed of this fee before you place your listing.

You are never charged a selling fee or commission.

There are some premium features that are optional that involve an additional cost. These options give your advert an advantage over the free adverts.

How do I start selling on Maltapark.com

Please follow these steps:

1. Register using the Sign Up link at the very top of the page.
2. Activate your account using the link provided in the email we send you.
3. Login to your account with the username and password you provided on registration.
4. Click on "Add Listing".
5. Specify the details of your item.
6. We suggest you upload a photo of your item..

I have not received my activation email

Please go to the "Contact Us" page, select the appropriate category related to this issue and you will be presented with a form to fill in. Once you fill this is, you will be automatically re-sent your activation email.

If you still do not receive your activation email after this, please check your spam folder as it sometimes gets caught there.

If you need further help use the Contact Us page to send us a message.

I have received the activation email but I cannot activate my account.

If nothing happens when you click on the activation link we provided in the activation email, please copy the link, paste it in the address bar of your browser and press Enter.

I cannot see the advert I have just listed.

You may be searching with terms that do not apply to your item. Try searching with different terms and your item should show up. If you are searching with multiple words, try using one word only and make sure the spelling is as used in your listing.

My listing is about to close but I cannot extend (re-list) it.

To re-list your listing, it has to be closed. We allow 10 days from the time the listing closes to when it is deleted from our database, so you have ample time to relist your item. We will also notify you via email when the item has closed, so you do not need to keep track of it yourself.

I have sold the item I was advertising, how do I delete it?

To delete a listing, login with your username and password, look up the item in "My Listings", hover over the listing and click on the "X" icon that appears. You can also click "Delete Listing" in the Owner Options when viewing the item details.

How do I contact the seller of an item?

If the seller has not specified a contact telephone number or contact email address in the listing, you can use the "Contact Seller" button. To use this you have to be logged in. The "Contact Seller" button is in the "Item Details" page.

Any received messages appear in the "My Messages" section that is accessible from the "Member Options" panel when you are logged in.

You will receive a notification via email whenever you receive a message.

How do I make changes to my listing?

To make any of these changes to your listing, login using your username and password, look up the item using "My Listings", then click on the "pen" icon that appears whilst hovering over the item. You can also select "Edit Details" when viewing the item in the "Item Details" page.

How do I change the photo attached to my listing?
How do I add a photo to my listing after it has been added?

To make any of these changes to your listing, login using your username and password, look up the item using "My Listings", then click on the "photo" icon that appears whilst hovering over the item. You can also select "Edit Photos" when viewing the item in the "Item Details" page.

 



If you have any other queries click here and fill in the online form.