Frequently Asked Questions

Are any fees due for listing items for sale on Maltapark.com

No. There is no charge or commission for listing items on Maltapark.com. It is totally free. This applies to any category of advert and is immaterial of whether you sell the item or not.

How do I start selling on Maltapark.com

Please follow these steps:

1. Register using the Join Now button.
2. Activate your account using the link provided in the email we send you.
3. Login to your account with the username and password you provided on registration.
4. Click on "Create Auction" in the "Member Options" in the menu on the left. Note that you can still select a "Classifieds" type of advert even though you use this button to list an item.
5. Specify the details of your item.
6. Optionally upload a JPEG photo of your item.

I have not received my activation email

Please go to the "Contact Us" page, select the appropriate category related to this issue and you will be presented with a form to fill in. Once you fill this is, you will be automatically re-sent your activation email.

If you still do not receive your activation email after this, please check your spam folder as it sometimes gets caught there.

If you need further help use the Contact Us page to send us a message.

I have received the activation email but I cannot activate my account.

If nothing happens when you click on the activation link we provided in the activation email, please copy the link, paste it in the address bar of your browser and press Enter.

I cannot see the advert I have just listed.

You may be searching with terms that do not apply to your item. Try searching with different terms and your item should show up. If you are searching with multiple words, try using one word only and make sure the spelling is as used in your listing.

My listing is about to close but I cannot extend it.

To extend your listing, it has to be closed. We allow 30 days from the time the listing closes to when it is deleted from our database, so you have ample time to relist your item. We will also notify you via email when the item has closed, so you do not need to keep track of it yourself.

I have sold the item I was advertising, how do I remove it?

To remove or withdraw a listing, login with your username and password, look up the item in "My Auctions", click to view the item details and select "Withdraw Item" at the bottom of the window. Please make a donation representative of the sale you have made.

How do I contact the seller of an item?

If the seller has not specified a contact telephone number or contact email address in the listing, you can use the "Item Feedback" feature. To use this, login using your username and password, view the item details, click on "Item Feedback" at the bottom of the window and leave a message there.

How do I make changes to my listing?
How do I change the photo attached to my listing?
How do I add a photo to my listing after it has been added?

To make any of these changes to your listing, login using your username and password, look up the item using "My Auctions", click on the item to view the item details and select "Edit Listing" at the bottom of the window. You then have the option to modify the details of the listing. The subsequent page will offer you the opportunity to add or modify the photo attached to your listing.